Nexa Digital Hub — Privacy Policy

Last Updated: 2025

Nexa Digital Hub ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK GDPR and the Data Protection Act 2018 when you use our website www.nexadigitalhub.co.uk .

Data Controller

Nexa Digital Hub is the data controller responsible for your personal data.
Email: info@nexadigitalhub.co.uk

1. Information We Collect

1.1 Personal Information You Provide

• Name
• Email address
• Phone number
• Business or company information
• Project or enquiry details

1.2 Automatically Collected Data

• IP address
• Browser type and device information
• Pages visited and interaction data
• Cookies and analytics data

1.3 Payment Information

Payments are processed securely by third-party payment providers. We do not store or have access to your card or banking details.

2. How We Use Your Information

• To provide and manage our services
• To respond to enquiries or support requests
• To improve website functionality and performance
• To send updates or marketing communications (opt-in only)
• To ensure website security and prevent fraud

3. Legal Basis for Processing (UK GDPR)

• Performance of a contract
• Your consent
• Legitimate business interests
• Legal or regulatory obligations

4. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

5. Sharing Your Information

We do not sell your personal data. Information may be shared only with trusted service providers or legal authorities where required by law.

6. International Data Transfers

If data is transferred outside the UK, we ensure appropriate safeguards such as adequacy regulations or standard contractual clauses are in place.

7. Cookies

We use cookies for essential functionality and analytics. Where required, consent is obtained via a cookie banner. You can manage or disable cookies through your browser settings.

8. Data Security

We use technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

9. Your Rights Under UK GDPR

• Right to access your data
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. Children’s Data

Our services are not intended for children under 13, and we do not knowingly collect data from children.

11. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or significant effects on users.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

14. Contact Us

Email: info@nexadigitalhub.co.uk